SLA

Chili Piper’s customers can now benefit from automated routing, lead-to-account matching, and service-level agreement (SLA) management Chili Piper, an inbound conversion platform for…
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TMC Recognizes Broadvoice b-hive UCaaS Platform Among Best Communications Services TMC has recognized Broadvoice, a provider of hosted voice, unified communications (UC), call center…
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Vizru has entered into a strategic partnership with Frost & Sullivan to revolutionize technology transformation for enterprises and accelerate growth for its customers.…
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Amdocs’ charging and policy control products are positioned to further accelerate the industry’s evolution through AWS implementation Amdocs (NASDAQ: DOX), a leading provider of…
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Front, a leader in customer communication, announced continued momentum with customers in the global logistics industry, including three of the largest independent shipbrokers in the…
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Inaugural release of Platform9's "2022 Enterprise Trends in Cloud Native" research examines enterprise investments, staffing, and challenges in adopting cloud-native technologies…
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Plex Systems, a Rockwell Automation Company and the leader in cloud-delivered smart manufacturing solutions, today announced it has received the IDC 2021 SaaS CSAT Customer…
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Infor Healthcare shows momentum for Infor Cloverleaf Integration Suite and exchange of clinical data Infor, the industry cloud company, announced significant success and momentum for…
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