Savanta

Real-Time Decisioning Tools Critical to Meeting Increased Customer Expectations, Research Finds

STS News Desk Apr 19, 2021 0

Study finds decisioning tools can play a pivotal role in improving customer experience in a post-COVID world Real-time decisioning technology can play a critical role keeping customers…
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Intelligent Assistants

Organizations Turning to Intelligent Automation to Guard Against Impact of Future Pandemics,…

STS News Desk Sep 14, 2020 1

Intelligent automation will play a critical role in shaping a new, technologically-enabled, post-pandemic future of work, according to new research by Pegasystems, the software company…
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Sales Engagement

Survey Reveals Most Businesses Overestimated Their Digital Readiness to Adapt to the Pandemic

STS News Desk Jun 22, 2020 0

New research from Pegasystems, the software company empowering digital transformation (DX) at the world’s leading enterprises, reveals most business leaders overestimated the state of…
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