Salesforce Service Cloud

parcelLab's customers can now benefit from decreased overhead costs and a streamlined customer service experience parcelLab announced it has launched Order Tracking…
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Salesforce is a leading provider of customer relationship management (CRM) software that helps businesses of all sizes to improve their sales, marketing, and customer service…
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Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience Cognizant announced that it has been…
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Offering an exceptional customer experience on digital channels is no longer a nice-to-have element for businesses. Today, every customer demands personalized results and solutions,…
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‘makepositive’, part of Sabio Group, extends Salesforce capabilities into Spain, joining a small group of technology vendors with CX and CRM expertise Agreement strengthens…
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Thunder Shakes the Salesforce Ecosystem with a Differentiating Brand and a New Website Thunder, a leader in Salesforce Service Cloud implementations and customer engagement,…
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Solution brings automation, intelligence and global calling capability to Service Cloud Voice, driving enhanced productivity, better agent and customer experiences…
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- Integration powers one-click seamless connection between Service Cloud and Haptik's AI platform - Haptik's virtual assistant solution to be made available in Salesforce AppExchange…
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PagerDuty, Inc., a global leader in digital operations management, announced PagerDuty for Customer Service to empower front-line customer service agents to solve issues faster and…
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