Personalized Customer Service

Call centers; we all know them. While the agents have given us headaches with the long outbound calls, they even helped us resolve our issues. And thankfully, these call centers are…
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TCN announced it has been named a finalist for Best Technology Innovation Vendor: Live Agent Support in ContactCenterWorld’s 16th Annual Global Top Ranking Performers Awards. TCN's…
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More than two thirds of U.S. consumers expect to do their holiday shopping online this year, while 60% also anticipate hitting brick-and-mortar stores, reflecting a preference to use…
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