performance metrics

The goal of digital transformation is to fundamentally change how B2B suppliers operate and deliver value to customers by creating a connected digital ecosystem. Transformation isn’t…
Read More...

Comtrend announced their next generation Comtrend ACS and Customer Service Representative (CSR) Portal that enables new, intuitive customer support, enhances insights into the…
Read More...

Element, a leading software provider in IT/OT data management for industrial companies, announced a new offering featuring an API integration between its Element Unify product and…
Read More...

Zuora, Inc, the leading cloud-based subscription management platform provider, announced that customer F5, a multi-cloud application security and delivery company, has enhanced its…
Read More...

Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, won a Silver Stevie for its Performance Tiles in the 15th annual Stevie Awards for…
Read More...

2020 Email Volume Grew 7% From 2019 Compared to 2.5% the Year Before, and Consumers Responded with a 13% Increase in Open Rates  Campaign Monitor, a CM Group brand and provider of…
Read More...