Net Promoter Scores

Calix Extends Support Cloud to Enable World-Class Customer Support for Small Business Subscribers…

STS News Desk Feb 16, 2023

As service providers of all sizes expand into the massive and rapidly growing small business market with the new SmartBiz managed service from Calix, they can deliver exceptional…
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Interviews

SalesTechStar Interview with Matt Hugo, Head of Sales at ORO

Paroma Sen Dec 8, 2022

Matt Hugo, Head of Sales at ORO chats about the growth of procurement platforms in this quick catch-up: _______ Welcome to this SalesTechStar chat Matt, tell us about the key…
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Sales & Marketing

ServiceMax Wins 2022 APPEALIE SaaS Award for Customer Success

STS News Desk Oct 26, 2022

ServiceMax Named an Overall SaaS Award Winner in the Collaboration & Productivity Category ServiceMax, a leader in asset-centric field service management software, announced…
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Scheduling & Appointment Setting

Datasite Appoints New Chief Customer Success Officer

STS News Desk Aug 31, 2022

Datasite, a leading SaaS-based technology provider for global mergers and acquisitions (M&A) professionals, announced that Deven Lindemann has been promoted to chief customer…
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Guest Authors

How To Get The Most Customer Value From Field Service Technology

Samir Gulati Dec 2, 2021

In a rapidly changing market with increasing demand for field service business, it can be difficult to determine what characterizes a successful field service provider. While securing…
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Pipeline & Analytics

Alida Wins 2020 APPEALIE Overall SaaS Award

STS News Desk Jan 28, 2021

Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) & Insights Platform, today announced it has won a 2020 APPEALIE Overall SaaS…
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