National Survey

CX Survey: 71% of Consumers Want Digital Micro Apps for Customer Service

STS News Desk Aug 30, 2024

Research from customer experience firm Callvu shows strong interest in ultra-simple self-service support alternatives. Consumers are frustrated with the complexity and time demands of…
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Predictive Marketing

DS Smith Survey: Online Shoppers Frustrated by Excessive Packaging This Holiday Season

STS News Desk Dec 12, 2022

Too much filler, tape and room in the boxes are biggest pain points Many consumers say they would pay more for sustainable packaging Online shoppers are fed up…
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Buyer Insights

National Survey Reveals Dramatic Shift From Cable to Streaming Services; Substantial Interest in…

STS News Desk Aug 13, 2019 0

Colling Media Study Underlines Urgency in Changing Traditional Advertising Approaches The market research team at Colling Media, a top-ranked national digital advertising and…
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Mobile & Field Sales Enablement

New National Survey Results: 5 Myths About the Power of Video Training

STS News Desk Mar 8, 2019 0

Sonic Foundry/HR and CIO Dive’s Brand Studio conduct national survey of employers about perceptions of video as a training tool Even as the popularity of video-based learning…
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