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Tag: Messaging Channels

Customer Service and After-Sales Trends
Artificial Intelligence (AI)

Customer Service and After-Sales Trends

STS Staff Writer -
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NAVOMI Celebrates 2 years of LATAM Partnership with LivePerson
Artificial Intelligence (AI)

NAVOMI Celebrates 2 years of LATAM Partnership with LivePerson

STS News Desk -
0
Cotopaxi Partners With Forethought to Scale Customer Support
Artificial Intelligence (AI)

Forethought Enhances Omnichannel Support with Zendesk Sunshine Conversations Integration

STS News Desk -
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Study By Quiq Finds Messaging Channels To Overtake Phone Calls In Customer Service
Content & Collaboration

Study By Quiq Finds Messaging Channels To Overtake Phone Calls In Customer Service

STS News Desk -
0
Sprinklr-Named-a-Leader-in-Prestigious-Social-Listening-Platforms_-Q4-2020-Report
Sales & Marketing

Sprinklr Named A Leader In Prestigious Social Listening Platforms, Q4 2020 Report

STS News Desk -
0
Khoros Announces the Launch of Khoros Bot to Improve Agent Efficiency and Customer Satisfaction
Sales & Marketing

Khoros Announces the Launch of Khoros Bot to Improve Agent Efficiency and Customer Satisfaction

STS News Desk -
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The Top Four Messaging Channels in Customer Care and How to Select the Right One
Guest Authors

The Top Four Messaging Channels in Customer Care and How to Select the Right One

Julien Rio -
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