IVR

Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous engagement across diverse communications channels Vonage, a global leader in…
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Squaretalk's native integration with Freshworks CRM delivers seamless dialing and data-rich customer engagement with real-time analytics Squaretalk, a leading provider of advanced…
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Purpose-built generative AI product to automate half of the conversations currently handled by human agents ASAPP, the Generative AI company for contact centers, introduced…
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Contact Centers are built on calling functionality to involve other ways a client can connect with an enterprise, or to increase ways through which an enterprise can reach clients…
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HoduCC has been named the best Predictive Dialer Software in India for 2023 by SoftwareSuggest. HoduCC Omnichannel Contact Center, a product from one of India’s leading unified…
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Automation Anywhere (AAI), the #1 leader in cloud-native intelligent automation announced , that it will be strengthening its presence across Saudi Arabia with greater focus on customer…
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MyOperator, one of the key players in the cloud communication industry is offering discount bundles for businesses planning to ramp up their sales and customer communication. With up…
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Have you ever heard of automation? In order to assure impenetrable front-end functionality, firms have used automation to close process gaps. When talking about frontline automation,…
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Leading cloud contact center provider to unveil its latest ServiceNow offerings at exclusive series of events 3CLogic, the leading voice-enabling and cloud contact center…
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TTEC Holdings, Inc. , one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that VoiceFoundry, a TTEC…
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