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Tag: Interaction analytics

Calabrio Unveils Latest Innovations at C3 2024: Transforming Customer Contact Centers for the Future
Artificial Intelligence (AI)

Technologies that are Driving Contact Center Efficacy

STS Staff Writer -
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NICE Announces Interactions International 2023, Premier CX Event Showcasing Enlighten’s Pioneering AI For Business
Lead Distribution & Call Management

NICE Named Market Share Leader in Workforce Optimization

STS News Desk -
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Veritone Introduces Interaction Analytics, Providing Near-Real-Time Insights From Customer Touchpoints
Artificial Intelligence (AI)

Veritone Introduces Interaction Analytics, Providing Near-Real-Time Insights From Customer Touchpoints

STS News Desk -
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Verint Earns Top Awards for Excellence in Customer Engagement in Brazilian Market
Artificial Intelligence (AI)

Verint Earns Top Awards for Excellence in Customer Engagement in Brazilian Market

STS News Desk -
0
CallMiner Wins Stevie Award for Customer Support Strategies During COVID-19
Sales Engagement

CallMiner Wins Stevie Award for Customer Support Strategies During COVID-19

STS News Desk -
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Clarabridge Introduces Intelligent Scoring, Interaction Analytics Features to Supercharge Decision Making
Intelligent Assistants

Clarabridge Introduces Intelligent Scoring, Interaction Analytics Features to Supercharge Decision Making

STS News Desk -
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Verint Offers Analytics to Help Customers Gain Improved COVID-19 Visibility
Pipeline & Analytics

Verint Offers Analytics to Help Customers Gain Improved COVID-19 Visibility

STS News Desk -
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