human interactions

Find the perfect balance between using AI and human agents in sales and see how they bring out the best in both. B2B sales rely on nurturing client relations. You can indeed automate…
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Manresa Ventures led the round, with additional investment from Clocktower Technology Ventures and Precursor Ventures While traditional processes are manual and…
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Artificial Intelligence; we have seen many facets of this exceptional technology, but a generative model like ChatGPT took the world by storm. Hence, we can state that ChatGPT is one of…
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Calabrio, the workforce performance company, today announced it has been named to G2’s 2023 Best Software Awards, on the Customer Service list. As the world’s largest and most…
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Calabrio, the workforce performance company, is pleased to announce the appointment of Kevin Jones as CEO. Jones succeeds Tom Goodmanson, Calabrio’s current CEO who is leaving after…
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Consumers increasingly value human interactions for positive brand experiences Zenarate, the leading Simulation Training solution, announced the release of the Consumer Edition of the…
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As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and more likely to buy from brands that…
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