Frost & Sullivan

Based on its recent analysis of the North American workforce optimization (WFO) market, Frost & Sullivan recognizes Genesys with the 2020 North American Innovation Excellence Frost…
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While the world is (still) dealing with the Covid-19 effects, and given that the novel coronavirus will always be a threat until there’s a vaccine that's finally introduced, it’s time…
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COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry's weaknesses and vulnerabilities. Every vertical market has…
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Frost & Sullivan's recent analysis, The Future of Privacy and Cybersecurity, Forecast to 2030, finds that by 2030, there will be a complex global network of 200 billion devices,…
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The Vonage API Platform, formerly known as Nexmo the Vonage API Platform, was honored with Frost & Sullivan's 2019 Asia-Pacific Communications Platform as a Service Provider of the…
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Improving Customer Experience, Digital Presence and Sales and Marketing Effectiveness Are the Three Major Drivers for IT/Telecom Investment Frost & Sullivan's recent analysis, …
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Arm Treasure Data CDP Enables Customers to Securely Unify Their Data for Driving More Personalized Customer Experiences Based on its recent analysis of the global customer data…
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Evergage's Real-Time Personalization and Customer Data Platform Achieves Highest Vendor Ratings in Visionary Innovation, Performance and Customer Impact Evergage, The 1-to-1 Platform…
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Renee Joseph, VP, Johnson Controls, to Share Winning Techniques at Sales Team Accelerator Retreat: A Frost & Sullivan Executive MindXchange Headliner Renee Joseph, Vice…
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Vonage's Pioneering Technology Services Attain Higher Levels of Scale and Flexibility Frost & Sullivan has named Vonage as a top industry innovator, recognized for its strong…
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