Forrester Research

LivePerson, a global leader in conversational solutions, has been named a Leader in the Forrester Research, Inc. April 2020 report, The Forrester New Wave™: Digital-First Customer…
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Fuze, the leading cloud-based communications provider for the modern global enterprise,  unveiled their fully integrated contact center as a service (CCaaS) solution, embedded within…
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Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), announced $30 million in Series B funding led by global venture capital and private equity…
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Report highlights new entrants to the ABM market that address key gaps in today’s marketing technology stack, including personalization At the annual B2BMX marketing and sales…
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Accenture Interactive, part of Accenture, has been named a Leader in the latest research report on Asia Pacific digital experience agencies from Forrester Research Inc., a leading…
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The B2B Sales and SalesTech domain is seeing a multitude of predictions for 2020, with many experts debating on the importance of tech stacks having easier and more seamless…
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Jay McBain, Forrester's research and advisory lead for global channels, alliances, and partnerships joins us in this QnA to share interesting tips and trends on Channel Partnerships and…
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At Incentive Solutions' Bthrub 2019 Leadership Summit, Key Note Speaker Jay Mcbain from Forrester Research Led Discussions on How Channel Incentive Software Will Help B2B Sales…
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During my recent “thought leadership” presentation for Women In Revenue, I was able to hone in on how my Sales background helped me challenge the status quo of Marketing. Specifically,…
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Achieved the highest score among all reviewed vendors in its current offering, strategy, and market presence Sprinklr, the world’s first Unified Front Office for Modern Channels,…
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