Employee Engagement

In the modern workplace, employees value culture as much as the work itself, and the unique uncertainty of the COVID-19 pandemic has accelerated the need for innovative employee…
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For customer facing teams to have a deep understanding of their customers and prospects, they need to breakdown several criteria, from understanding the overall challenges a prospect is…
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Hexaware Technologies Limited, a leading global IT consulting & digital solutions provider, and Freshworks Inc., a customer engagement software company, have announced a global…
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NICE inContact, a NICE business, and the leader in cloud contact center, announced that it has been selected as the winner in the Innovations in Cloud Contact Centers category of the…
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A differentiated customer experience (CX) is at the heart of service delivery in the contact center industry. Businesses are acknowledging that one of the best ways to achieve this…
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Prosource, the region's leading business technology solutions provider, has been awarded a Top Workplaces 2020 honor by The Enquirer. The list is based solely on employee feedback…
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ZOOM International a worldwide leader in omni-channel compliance recording, workforce optimization (WFO), and revenue protection software for contact centers will begin doing business…
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Owl Labs has been named to Inc. magazine's annual list of the Best Workplaces for 2020. Hitting newsstands May 12 in the May/June 2020 issue, and as part of a prominent Inc.com feature,…
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UiPath, the leading enterprise Robotic Process Automation (RPA) software company, has been voted by employees as one of Inc.’s Best Workplaces for 2020. The award program, now in its…
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Allego, provider of the market-leading learning and readiness platform for sales and other business-critical teams, has been named to Inc. magazine’s annual list of the Best Workplaces…
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