digital engagement

News Summary: Global study finds significant privacy concerns stemming from the pandemic, fueled by rapid shift to remote work and the need to utilize health…
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New Genesys Digital business unit led by Barry O'Sullivan builds on the company's leadership in customer experience and AI Genesys, a global leader in cloud customer experience and …
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Ruby, the premier provider of live virtual receptionist and chat services for small businesses, has been recognized by Oregon's business community and the Portland Business Journal for…
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Five9, Inc (NASDAQ: FIVN) an industry-leading provider of the intelligent cloud contact center, today announced that the company has entered into an alliance agreement with Deloitte…
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PathFactory today announced it ranked 322nd on Deloitte’s Technology Fast 500, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech…
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The results of new research from Mitel®, a global leader in business communications, offer encouraging signs for CX and point to areas where IT decision-makers should prioritize…
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The financial services wholesaler lunch-and-learn event is dead. Long live online webinars, websites and active social media accounts. While the ranks of wholesalers were already…
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Mobiquity’s latest survey on the use of technology by consumers shows impact of COVID-19 on digital transformation and future of consumer behavior Mobiquity, a digital…
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New service helps business owners drive digital engagement through customer connections This week, Deluxe (NYSE: DLX), a Trusted Business Technology™ company, unveiled…
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Aubuchon Hardware, a family owned chain of independent hardware stores has embraced Redpoint Global’s rgOne solution to deliver a single view of customer data, driving expanded digital…
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