CX

As part of the Zingtree channel of best-in-class technology providers, AVANT now has the additional capacity to provide contact center productivity solutions. Zingtree, a…
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Liveops, Inc., a leading virtual contact center is celebrating National Customer Service Week across the U.S. Tens of thousands of agents and hundreds of employees will participate…
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TDCX, Inc, a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, continues its expansion path with a new office in Iloilo in the…
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CloudOffix and Digital-Africa Have Signed a Partnership Agreement Claymont, Delaware – August 8, 2022 – #, “All-in-One” platform in CRM and Customer Experience, continues its…
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Iris Insights uses ML/AI to identify customer experience problems to quickly surface and resolve issues IgniteTech, the company "Where Software Goes to Live, announced the…
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Bright Pattern Mobile allows remote and mobile employees, subject matter experts, and contact center agents to directly connect with customers on voice or digital channels.  Bright…
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Accenture  is named a Leader by global research firm IDC in the recently published IDC MarketScape: Worldwide SAP Implementation Services 2022 Vendor Assessment The report states…
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Truecaller for Business ("TfB"), Truecallers enterprise offering, is now launching several enhanced features like "Video Caller ID", "Call Me back-function", "Call Ratings" and…
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The awards celebrate organizations that are delivering real customer and employee experience results through the evolution of cloud, AI, analytics, empathetic service and the…
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Qualtrics, the leader and creator of the experience management category, announced that some of the world’s top financial services organizations, including Lloyds Banking Group,…
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