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Clarabridge Celebrates Customer Achievements in 2020
Sales Engagement

Clarabridge Celebrates Customer Achievements in 2020

STS News Desk -
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Upstream Works Assist Knowledge Management is Now Available in AWS Marketplace
Digital workspace platforms

Upstream Works Unifies CX with New Desktop For Digital Workers

STS News Desk -
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NICE Wins Technical Development Award at 2020 Symphony Hackathon for Integration with its Cloud-Based Messaging and Collaboration Platform
Artificial Intelligence (AI)

NICE Survey Finds At Least 50 Percent or More of Interactions Being Handled Through Digital Channels

STS News Desk -
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Zendesk Launches Thank You Machine Campaign in APAC to Generate Gratitude this World Gratitude Day
B2B technology

Businesses in Singapore that Prioritize CX are Expected to Recover Faster from the Covid-19 Pandemic: Zendesk Survey

STS News Desk -
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CallFinder Rolls Out New Release Poised To Optimize Customer Engagement in the Modern Contact Center
Lead Distribution & Call Management

CallFinder Rolls Out New Release Poised To Optimize Customer Engagement in the Modern Contact Center

STS News Desk -
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Signavio Launches CEX Edition and Training Academy to Accelerate Journey to Customer Excellence
Forecasting & Performance Management

Signavio Named a Top Performer and Technology Leader in Customer Journey Mapping

STS News Desk -
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Avtex Acquires Aria Solutions
Lead Distribution & Call Management

Avtex Acquires Aria Solutions

STS News Desk -
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QuestionPro Aims to Spur Global Innovation by Giving Away $5 Million of Free Research Software Subscriptions to 1,000 Startups
Artificial Intelligence (AI)

QuestionPro Announces New Products, Features and Tools at XDay 2020 North America

STS News Desk -
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Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner Voice of the Customer Report
Intelligent Assistants

New Voice Gateway from Cognigy Advances Customer Service Experiences to New Levels

STS News Desk -
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