customer service

enVista, a global software, consulting and managed services provider, optimizing and transforming both physical and digital commerce, announces that it has been named a Contender in…
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Cyara, provider of the award-winning Automated CX Assurance Platform, announced it was named the winner of a Silver Stevie® Award in the Customer Service Department of the Year…
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Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by over two dozen Business Process Outsourcers (BPOs) across all global regions. BPOs…
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Databook, a leading platform in enterprise customer intelligence, announced a $16 million Series A funding led by M12, Microsoft’s venture fund, with participation from Salesforce…
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Recognized as an Organization of the Year for partnering with enterprises to digitally transform their contact centers and unleash customer experience excellence…
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Puerto named Executive of The Year in the 2021 Excellence in Customer Service Award presented by Business Intelligence Group Payroc today announced SVP of Operations, Stephanie Puerto,…
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Znode – an enterprise, B2B ecommerce platform developed to enable sustainable growth, announced the successful completion of their 2021 SOC 2 Type 2 examination. The effort reflects…
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Officium Labs, a unique decentralized customer experience startup, has expanded its C-suite by promoting John Pompei to chief customer officer (CCO) and Scott McCabe to…
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ValueSelling Associates, Inc., the creator of the ValueSelling Framework®, a proven formula for accelerating sales results, took part in the virtual award ceremony for the 15th…
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Agero, whose leading B2B software and services enable auto manufacturers and insurers to support customers at every stage of vehicle ownership, announced it has been named a winner in…
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