customer service

Client Success Team Leader recognized as Best Use of Technology in Customer Service – Telecom in 2022 CallTower, an international leader in delivering cloud-based enterprise-class…
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Groove receives Stevie Awards for “Customer Service Department of the Year” and “Front-Line Customer Service Team of the Year” for two years in a row Groove, the…
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SearchUnify, a leading unified cognitive platform, was presented with a Silver and a Bronze Stevie® Award in the 'Contact Center Solution – New Version' and the 'Best Use of Thought…
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New strategic partnership expands the Company’s ecosystem to six channel partners and two key senior hires in under a year LiveVox Holdings, Inc., a leading cloud-based…
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New research from Accenture reveals that companies which view customer service as a value center, rather than as a cost center, achieve 3.5X more revenue growth and these high-growth…
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Jackson also earns Call Center World Class First Call Resolution Certification and World Class Employee Experience awards Jackson National Life Insurance Company , the main operating…
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GAINSystems, a leading provider of cloud-based supply chain planning solutions for inventory and supply intensive industries, announced today record company performance in 2021.…
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With latest acquisition, Chargebee helps recurring revenue businesses better manage their “money-in” with automated accounts receivable workflows Chargebee, the leading subscription…
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High tech industry experts based across Latin America and Appalachia recognized in highest tier of Salesforce consulting partners Oktana, a custom software development company that…
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A leading distributor of tools, fasteners & packaging supplies plans to deploy Infor cloud solutions to 1,200 users across more than 150 locations Infor, the industry cloud…
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