customer satisfaction

Latest addition to the company's Dispatch Management Platform allows businesses to offer a range of choices in delivery speeds and channels to their customers Locus, a leading-edge…
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Consumers find many chatbots a ‘waste of time’ as ineffective self-service options continue to sabotage the customer experience UJET, Inc., the world’s most advanced contact center…
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High Customer Satisfaction Earns Recognition on Overall, Enterprise, Mid-Market, and Small Business Best Software Lists ZoomInfo, a global leader in modern go-to-market software,…
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AI-powered tool automates the categorization, filtering, and analysis of incidents Shoreline.io, the Cloud Reliability company, announced Shoreline Incident Insights, a free product…
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XM Cyber offers various use cases, including third-party risk management, vulnerability prioritization, business risk profiling and management, digital transformation, and proactive…
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Infobip’s innovative omnichannel communications platform will now be available to organizations that use Dialogflow to create conversational experiences with users on their…
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Acquisition expected to strengthen service capabilities of PTC's closed-loop PLM portfolio PTC's manufacturing customers rely on field service management for product…
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Enables business and IT leaders to extract precise business insights from data in real-time, in context, and at a massive scale Software intelligence company Dynatrace announced…
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The pandemic stopped people from meeting and discussing matters one-on-one. However, businesses aspired to find a way to connect people together, even if it was done virtually. It…
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Yumpingo, a next-gen experience management platform that empowers hospitality teams to deliver their best food and service every day, announced that it has launched an integration…
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