Customer Retention

Text IQ, the leading company applying artificial intelligence (AI) to identify sensitive data, today announced strong year-over-year product adoption, revenue growth and customer…
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Outsell announced today that 2020 full year total gross revenue retention of existing customers improved to 84 percent. The improvement in retention is a testament to the accretive…
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Small businesses use opt-in forms, specific landing pages, or purchase agreements to get explicit consent to send marketing emails to consumers, however, about one in four people (23%)…
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Concentrix, a leading global provider of customer experience (CX) solutions and technology, announced the launch of VOC Essentials, a rapidly deployable and cost-effective solution that…
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Mitel, a global leader in business communications, announced today that CRN, a brand of The Channel Company, has named John Lindsley, Mitel Senior Vice President of Americas Channels,…
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Company taps seasoned customer and professional services executive with over 25 years of experience driving customer retention and scalable growth Validity, the most trusted name in…
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5th Annual Terminus State of ABM Report uncovers significant budget resiliency amid widespread cuts during Covid-19 and a broadening of ABM programs to include customer retention and…
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By analyzing the past behavior of customers via surveys, feedback and other means, customer success software tools can prepare a health score to help teams understand their customer’s…
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Difficulty in optimizing sales tech, lead generation and customer retention are some of the biggest concerns and priorities for sales in 2020
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The Covid-19 threat is still looming large in countries across the world and with travel budgets frozen, countries in lockdown mode and partial or full closure of other industries,…
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