Customer Loyalty

Lily AI, a retail technology platform specializing in AI solutions for retailers and brands, announced Avnish Patel has joined the Company’s executive team as Chief Operating Officer,…
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Kognitiv Corporation ("Kognitiv"), a global SaaS company inspiring customer loyalty through data-driven personalization, is pleased to announce the appointment of Jon Ott as Chief…
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Enhancements improve the customer experience and build loyalty Real-time carrier connectivity powers more accurate ETA (estimated time of arrival) capability…
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The Channel partner ecosystem refers to the development of conventional channel programs that contributes value to a go-to-market strategy throughout the distribution chain. It involves…
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As new research finds almost 70% of shoppers expect retailers to improve their customer experience, nShift offers three recommendations to help retain customers and grow revenues…
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AI tech leader, Argoid, delivered over 500 million AI-powered recommendations in 2022, boosting sales and customer engagement for ecommerce stores worldwide In 2022, eCommerce…
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Buyer personas can help streamline sales efforts. But for it to work well, salespeople need to build the right buyer personas based on their company goals, products offered and target…
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Bad customer service decreases customer loyalty by 28%, according to 9th annual Teleperformance Customer Experience Lab Global CX Survey Nearly one third of consumers worldwide said…
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Report features insights from Loyalty360 Brand Members on how their organizations leverage preference centers to best manage customer communications, interests, and privacy.…
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-More than three-quarters (77%) of consumers globally continue to believe marketplaces are the most convenient way to shop online, a 10% increase year-over-year -In second annual…
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