customer journey

JRNI, a leading SaaS scheduling platform for personalizing and optimizing the customer journey, announced the availability of its Remote Appointments feature. In a release that was…
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In a recent episode of The SalesStar podcast, (hosted and produced by SalesTechStar), Maria Tribble, VP of Enterprise Sales at PathFactory joined us to talk about her experience in…
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The global customer engagement platform, Braze recently announced the addition of two new executives to its company. While Isabelle Winkles was hired as the CFO (Chief Financial…
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Informatica, the enterprise cloud data management leader on Wednesday announced extensive updates across its Intelligent Data Platform, powered by Informatica's AI-powered CLAIRE…
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Companies are constantly changing and evolving. While this is usually exciting to employees who are privy to the long-term company strategy, these same changes can often feel…
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Customer Experience (CX) today is as important a differentiator for manufacturers as product quality and price. Interactions on any level of business impact customer perception and…
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Digital selling is the biggest change in Sales in the last 10 years. Don’t take my word for it, that’s according to Phil Lurie, VP Sales Technology at SAP. Phil supports over 15,000…
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With the recent spin-out and rebrand of IBM’s Watson Marketing platform to Acoustic, many marketers are reflecting on their current and future approach to Artificial Intelligence.…
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Customer experiences both online and in-person can, and should, be highly personalized to maximize return and boost loyalty, but only when done in a thoughtful and relevant way. If…
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If you’re debating where to place your marketing, here’s what you need to consider. If you’re keeping tabs on how major brands are working their marketing, you probably haven’t missed…
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