customer interviews

Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers…

STS News Desk May 9, 2022

While 91% of CX professionals believe that empathy is necessary for defining and implementing CX improvements, only 36% said their organizations do Alida, a leader in Total Experience…
Read More...

Pipeline & Analytics

EXL Named a Leader for Payer Digital Transformation Services in ISG Provider Lens Healthcare Digital…

STS News Desk Jan 21, 2022

EXL , a leading global analytics and digital solutions company, announced today that it has been named a Leader for Payer Digital Transformation Services in the ISG Provider Lens™…
Read More...

Partner Management & Channel Enablement

Pixelz’s Management Team Partners with Adelis in Growth Buyout

STS News Desk Dec 14, 2021

In partnership with management, Adelis Equity Partners ("Adelis") is aquiring Pixelz ("Pixelz") in order to further support the company's evolution and growth journey. Current…
Read More...

Engagement

PrimeRevenue’s Investment in Customer Success Delivers Exceptional Value to Clients

STS News Desk May 3, 2021

PrimeRevenue, Inc., the leading provider of technology enabled working capital solutions, reports that recent investments in customer-focused systems and service enhancements have…
Read More...