customer interactions

Inoria's partnership with Parloa expands its INO AI self-service offerings, reinforcing its commitment to meeting market demands for AI-assisted customer interactions. This…
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In today's market, sales calls are increasingly brief, emphasizing the importance of making every second count. According to Mindtickle’s 2024 State of Revenue Productivity Report, the…
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Generative AI, in the context of Customer Experience (CX), refers to advanced artificial intelligence systems capable of creating or generating new content, responses, or data…
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As customer expectations rise and markets become more competitive, businesses are seeking ways to streamline their sales processes, improve efficiency, and boost productivity. Sales…
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CRM, short for Customer Relationship Management, is a cornerstone in today's businesses. CRM tools are more than just software; it involves combining the tech and new strategies to…
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John Schoenstein, CRO at Customer.io shares top fundamentals that can enable better sales and process efficiencies among B2B sales teams in this short catch-up with SalesTechstar: Hi…
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In today's fast-paced and highly competitive business landscape, effective communication plays a pivotal role in driving sales and building strong customer relationships. Enter ChatGPT,…
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New Addition Enables Small Business Teams to Scale Personalized Sales Outreach to Drive Engagement, Close More Deals, and Grow Revenue Nimble, the relationship-focused CRM built for…
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AI-backed call analytics systems revolutionize communication strategies. These systems tap into artificial intelligence to extract valuable insights from phone call data. Key features…
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In an increasingly data-driven business landscape, sales and marketing teams require a ‘single source of truth’ to ensure consistency, efficiency, and collaboration. Disjointed systems…
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