customer inquiries

Artificial Intelligence (AI) is increasingly becoming a cornerstone in the sales industry, offering capabilities that range from customer segmentation to predictive analytics. However,…
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Retailers can easily use generative artificial intelligence to improve the self-service experience and empower agents to drive more business value from customer interactions New…
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Resolution rate increased to 89% with mobile app GPT experiences Aisera, a pioneer of Generative AI solutions for the enterprise, today announced that Dave Inc. (Nasdaq: DAVE), one of…
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With new launch, Simplr now offers a full-service digital CX suite and most expansive use of automation in customer service Simplr, a bot-first CX outsourcing solution that offers…
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Have you ever thought about why there are so many different kinds of chatbots available? Some chatbots aid in sales and marketing, while others provide guidance and after-hour service…
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BDR.ai Partners with Vocodia to Help Contact Centers Leverage AI to Qualify Leads Like a Machine BDR.ai, a leading sales automation and artificial intelligence platform, is excited to…
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To further empower its users, RFPIO also launches customer community and new on-demand professional certificate program  RFPIO, the leader in response management software, today…
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Dynamic Ocean platform enhancements reset the bar for international ocean shipping visibility FourKites introduces several powerful capabilities to help international shippers identify…
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More than half of customer service workers have considered leaving their jobs due to the stress of trying to meet customer expectations Intercom, a modern customer communications…
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Ada, the market leader in Automated Customer Experience (ACX), today announced that its conversational AI chatbot is now available in the Salesforce AppExchange, a leading enterprise…
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