customer experience

Talkmap, the leading generative AI platform for contact center Conversational Intelligence used by some of the largest mobile service providers and financial services institutions, is…
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Do you want to enhance the efficacy of your sale process for effectiveness? It’s time to identify ways that consume less time and optimize the work processes of your team and to deal…
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The collaboration seeks to accelerate speed to market, operational efficiency and improved customer and employee experience for Telstra Cognizant announced a five-year strategic…
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Artificial Intelligence (AI) is rapidly transforming the world of sales. With its ability to analyze vast amounts of data, AI has the power to make sales teams more efficient and…
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Did you know that the global B2B eCommerce market was valued at a staggering US$20.4 trillion in 2022, which is over five times that of the B2C market? This statistic highlights the…
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Pioneering Platform Blends Wireless Headsets, Smart Call Points and AI to Revolutionize Retail Operational Efficiency and Customer Experience Exiting its beta phase, x-hoppers, a…
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Circuitry.ai, a pioneer in Decision Intelligence solutions, announces the launch of Product AIdvisor, an innovative conversational AI solution to revolutionize customer interactions…
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Leverages Infosys Cobalt to simplify and standardize Proximus' ServiceNow platform for better usability and customer experience Infosys, a global leader in next-generation digital…
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Raydiant, the leading in-location Experience OS for retailers, announced the findings from its first annual “The State of AI in Retail.” Drawing from a survey of 172 retail…
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With deliveries the "new battleground" for retail, new nShift report calls investment in future-ready delivery management A disjointed delivery process could prevent retailers thriving…
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