customer experience

Creatio (formerly bpm’online), a global software company providing a leading low-code platform for process management and CRM, is announcing that its biweekly series, Creatio Arena,…
Read More...

AppDynamics, a Cisco company, announced that it is positioned highest in Ability to Execute in the latest Gartner Magic Quadrant for Application Performance Monitoring. This is the…
Read More...

Vonage, a global business cloud communications leader, announced the launch of its Contact Center AI Virtual Assistant to help organisations respond to peaks in call volumes as the…
Read More...

Contentsquare the leading experience analytics provider, launched new solutions to make sophisticated data-driven decisions more accessible to the digital teams companies rely on for…
Read More...

Two of the customer experience (CX) tech spaces leaders are partnering to deliver a complete package to their clients. SANDSIV, with their core product sandsiv+, delivers the most…
Read More...

Qualtrics, the leader in customer experience and creator of the experience management category, announced a collaboration between Delighted, a Qualtrics company, and Amazon Business.…
Read More...

Conversocial, the leader in conversational customer experience, announced new platform and pricing offerings. By combining AI and human agents in a single platform,…
Read More...

UiPath, the leading enterprise Robotic Process Automation (RPA) software company, announced an integration with ServiceNow to extend the value of automation across the enterprise.…
Read More...

Kibo announced the results of their fourth annual Personalization Study, which compared multichannel personalization return on investment across shopping and marketing customer…
Read More...

Qualtrics, the leader in customer experience and creator of the experience management category, announced that the State of Iowa will leverage its COVID-19 Assessment, Testing, and Case…
Read More...