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Tag: Customer Experience Services

SESTEK and ccc Sign MoU to Improve Performance of Call Centers With AI
Artificial Intelligence (AI)

SESTEK and ccc Sign MoU to Improve Performance of Call Centers With AI

STS News Desk -
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Calabrio Unveils Latest Innovations at C3 2024: Transforming Customer Contact Centers for the Future
Artificial Intelligence (AI)

Technologies that are Driving Contact Center Efficacy

STS Staff Writer -
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Enterprises Give Providers Higher CX Scores but Demand More Innovation, ISG Study Shows
Digital workspace platforms

New Digital Tools Empower Changing Australian Enterprises

STS News Desk -
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Pandemic Drives Australian Contact Centers to Cloud
Sales & Marketing

Pandemic Drives Australian Contact Centers to Cloud

STS News Desk -
0
Sitel-Group®-Named-Leader-in-2021-ISG-Provider-Lens™-Contact-Center-–-Customer-Experience-Services-Quadrant-and-Archetype-Reports
Multichannel Orchestration

Sitel Group® Named Leader in 2021 ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant and Archetype Reports

STS News Desk -
0
CSS-Corp-recognized-as-a-Global-Leader-in-ISG-Provider-Lens-™-Contact-Center---Customer-Experience-Services-Report-2021-for-its-AI-and-Analytics-Capabilities
Lead Distribution & Call Management

CSS Corp recognized as a Global Leader in ISG Provider Lens ™ Contact Center – Customer Experience Services Report 2021 for its AI and Analytics Capabilities

STS News Desk -
0
Citrix-Tops-in-Customer-Support
Lead Distribution & Call Management

Citrix Tops In Customer Support

STS News Desk -
0
Atento to Lead the Next Generation of Customer Experience Services
Buyer Insights

Atento Comes up With Fresh Strategies to Lead CRM Space With Better Customer Experience

STS News Desk -
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