Customer Experience Platform

Merging industry connections with MMDSmart's leading communications solutions, Methodios Chousmekiaris joins to transform sales operations MMDSmart, a leader in business messaging,…
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Nextiva, a leading AI-powered customer experience platform for businesses of all sizes, today announces the promotion of Scott Forbush to Channel Chief. With this shift, Nextiva shows…
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Consumers now have an easier way to track the status of their online orders in Apple Wallet AfterShip, the industry-leading customer experience platform for eCommerce, announced it…
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The Chicago-based technology insights company appoints CRO Amy Shulman to accelerate growth and innovation QualSights, the fastest growing insights company in the United States,…
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ScreenMeet combines with Genesys CX to digitally transform customer support for Easy Enterprise ROI ScreenMeet, the leading enterprise-grade cloud-based customer experience platform,…
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Discover more on how leading industry SaaS vendors are using generative AI to build stronger product capabilities while getting a lowdown on the latest in salestech; from Five9's newest…
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Inbenta, an AI platform purpose-built to optimize customer experience, today announced the launch of an extensive Generative AI integration that will allow companies to develop and…
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Verint Shines in Key Parameters for Choosing a CX Platform Provider: Open Ecosystem, Flexible AI, and Application Driven Verint, The Customer Engagement Company®, today announced…
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New eCommerce product helps Shopify Plus merchants increase revenue and boost AOV by up to 25% per order AfterShip, the industry-leading customer experience platform for eCommerce,…
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Leverages Talkdesk Financial Services Experience Cloud with Jack Henry Symitar and Microsoft Teams integrations to help transform the banking experience Talkdesk, Inc., a global…
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