customer experience orchestration

Industry veteran Deepa Madhavan joins from Paypal to lead Genesys R&D centre in India Genesys, a global cloud leader in customer experience orchestration, announced the appointment…
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Hexaware Technologies, a leading global IT consulting and digital solutions provider, announced its partnership with Genesys®, a global cloud leader in customer experience orchestration…
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Working remotely or in-facility, defi team members offer digital, AI-enabled experience to lenders and their borrowers defi SOLUTIONS is pleased to announce the implementation of…
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FirstDuet in the contact center space enables enterprise customers to unbundle telephony and enjoy cloud-based flexibility, easier integrations and global scale with market…
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Genesys®, a global cloud leader in customer experience orchestration, has been ranked first for 2020 market share in the IDC Worldwide Contact Center Applications Software Market Shares…
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Cloud customer experience provider placed highest for ability to execute Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a…
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