customer experience management

Report highlights aspects including the scalability of the modern marketing technology platform and real-time versus relevant-time experiences Merkle, a leading technology-enabled,…
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Strategic new executive role spearheads growth and development of Merkle’s global Experience and Commerce capabilities Merkle, a leading technology-enabled, data-driven customer…
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Learn how teamwork, fast planning and an employee-first mentality during Covid lockdowns enabled VXI Global Solutions to provide uninterrupted essential services to its clients,…
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Investment by Hellman & Friedman follows record financial year and strong growth in the wake of COVID-19 Sprinklr, the Customer Experience Management (CXM) platform for modern…
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Sprinklr, the world’s leading Customer Experience Management platform (CXM), announced the launch of Sprinklr Community, a self-service, trusted online forum for a brand’s customers to…
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 Sprinklr, the world’s leading Customer Experience Management platform (CXM), introduced Sprinklr Sandbox, an isolated environment where organizations can experiment with new features…
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Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, announced a series of enhancements to its analytics and engagement…
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BORN Group, a leading digital agency for customer experience management and enterprise commerce solutions, announced that it has partnered with Akeneo, the global leader in PXM…
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 Decooda, the Interaction and Customer Experience Management company that is known for its artificial intelligence and emotion-based customer experience solutions, announced Dr. Vikram…
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Startek, a global provider of customer experience management solutions, has been recognized by IAOP, the International Association of Global Outsourcing Professionals, for Excellence in…
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