Customer Engagement Company

Using ‘FlexCoins,’ New AI-powered Bot Redefines Agent Flexibility and Dramatically Elevates Employee Experience While Reducing Labor Costs Verint®, The Customer…
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Verint, The Customer Engagement Company, announced it will demonstrate its open platform capabilities for retailers at NRF 2024, and its new retail research findings are now…
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Co-sponsored Research Reveals Trends on the Evolving Customer and Demands for More Personalized Experiences from Contact Centers Verint, The Customer Engagement Company, and Five9,…
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77 Percent of Businesses Say Consumer Expectations and Demands are Up – Organizations Forging Ahead with AI and Automation as Strategic Customer Experience Force-Multipliers…
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Verint Shines in Key Parameters for Choosing a CX Platform Provider: Open Ecosystem, Flexible AI, and Application Driven Verint, The Customer Engagement Company®, today announced…
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Verint, The Customer Engagement Company, announced that TrustRadius has recognized Verint Workforce Management™ (WFM) with three Winter 2023 “Best of Awards” – Best Feature Set, Best…
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Inspirational Trailblazer to Share Her Insights on Leadership and Innovation at Global Customer Engagement Conference Verint, The Customer Engagement Company, announced Sandra…
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Canadian Mental Health Organization Expands Operations Using Verint Cloud and Workforce Management Verint®, the Customer Engagement Company™, today announced that…
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New Offering Provides Business Professionals User-friendly Tools, Making it Easier to Operationalize AI Across the Enterprise Verint®, the Customer Engagement Company™, today…
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Engage21, a Three-Day Virtual Event to Feature Inspirational Keynote Speakers Along with Prominent Industry Analysts and Verint Executive Insights Verint®, The Customer…
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