customer conversations

Attention, the platform that transforms customer conversations into actionable insights, announced its $14 million Series A funding to power its next phase of growth. The investment…
Read More...

Catch the latest in salestech and next gen contact centre solutions from our latest SalesTech weekly highlights: _________ SalesTech Quote-of-the-Week! It’s clear that ensuring…
Read More...

Advanced AI and analytics tools for the contact center and beyondwill debut with demos and keynotes at October 23 virtual Spark event Signet Jewelers, BECU, Frost Bank, and Mr. Cooper…
Read More...

The LivePerson Community empowers customers to achievebetter business results through self-service, collaboration, and co-innovation LivePerson, the enterprise leader in digital-first…
Read More...

Fifth annual Customer Voices in Healthcare Report reveals organizations using conversational AI decreased customer friction by 28%  Authenticx, the new standard in healthcare for…
Read More...

Sales and marketing teams have long relied on call recording and transcriptions to unlock valuable insights hidden within customer conversations. These tools provide a powerful way to…
Read More...

Verse.ai integrates with Hubspot effortlessly, offering same-day go-live, extensive customization, and data enrichment for their clients. Verse.ai, an AI-enabled lead engagement…
Read More...

Kristy Schafer, Vice President of US Sales at Optable shares pointers on what B2B sales teams can do to drive impactful sales journeys in this SalesTechStar Interview: __________…
Read More...

The new partnership will provide Creatio’s customers with access to an innovative solution that will further boost customer interactions in WhatsApp Creatio, a global vendor of a…
Read More...

evaluagent invites product testers for incoming feature, xNPS (Expected Net Promoter Score) evaluagent, a global leader in contact center quality assurance and performance improvement…
Read More...