contact centre

Solution brings automation, intelligence and global calling capability to Service Cloud Voice, driving enhanced productivity, better agent and customer experiences…
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Console Connect by PCCW Global has collaborated with NetSapiens, a B2B provider of unified communications, collaboration (UC&C) and contact center (CC) solutions for service…
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On Call Centre, leaders in live communication services, is pleased to announce that contact centre industry leader Pamela Poehlmann has been hired as Acting Call Centre Manager. Pam…
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Sitel Group, a global leader in end-to-end customer experience (CX) products and solutions, announced it has been named a finalist in nine categories in the 20th European Contact Centre…
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Five9 Customers Can Now Use Selligent to Empower Contact Centre Agents with Real-Time Customer Information  Selligent, the intelligent omnichannel cloud technology company, announced…
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Leading British retailer selects 8x8 X Series to streamline operations and intelligently support more than 4,000 customer service agents and employees 8x8, Inc. , a leading…
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