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Lead Distribution & Call Management

Voxnube Partners with Altigen Communications to Deliver Cloud-based Microsoft Teams Phone Systems in the UK and Europe

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Intradiem Awarded UK Patent for Technology to Expand Call Centre Data-Handling Capabilities
Lead Distribution & Call Management

Intradiem Awarded UK Patent for Technology to Expand Call Centre Data-Handling Capabilities

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The European Contact Centre & Customer Service Awards Name Sitel Group® Finalists in 12 Categories for 2022
Lead Distribution & Call Management

The European Contact Centre & Customer Service Awards Name Sitel Group Finalists in 12 Categories for 2022

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iDashboards Launches Real-Time Operational Intelligence Platform - Rebrands as TruOI
Pipeline & Analytics

DATAMARK Announces Its Recent Survey Results with Sourcing Industry Group (SIG)

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Intradiem Continues Strong UK Growth with Virgin Media and AXA Launches
Artificial Intelligence (AI)

Intradiem Continues Strong UK Growth with Virgin Media and AXA Launches

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Rotherham Metropolitan Borough Council Modernises Operations with 8x8 XCaaS™
Sales Engagement

Rotherham Metropolitan Borough Council Modernises Operations with 8×8 XCaaS™

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TTEC Wins Gold for 2022 Stevie Awards for Sales and Customer Service
Lead Distribution & Call Management

TTEC EMEA wins a Gold at the European Contact Centre & Customer Service Awards 2021

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Hytera Releases White Paper of Communication Technologies for Security Options
Lead Distribution & Call Management

Survey Reveals Contact Centre Employees’ Experience as Consumers and the Move to Upselling and Cross-Selling in the Contact Centre

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Hytera Releases White Paper of Communication Technologies for Security Options
Lead Distribution & Call Management

The City of Greater Bendigo Improves Community Connections with the Alvaria Contact Centre Platform

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Seed-Group-Partners-with-US-Based-Servion-to-Help-Middle-East-Firms-Improve-Digital-Customer-Service
Partner Management & Channel Enablement

Seed Group Partners with US-Based Servion to Help Middle East Firms Improve Digital Customer Service

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