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CSS-Corp-recognized-as-a-Global-Leader-in-ISG-Provider-Lens-™-Contact-Center---Customer-Experience-Services-Report-2021-for-its-AI-and-Analytics-Capabilities
Lead Distribution & Call Management

CSS Corp recognized as a Global Leader in ISG Provider Lens ™ Contact Center – Customer Experience Services Report 2021 for its AI and Analytics Capabilities

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Searchspring Wins 2 x BigCommerce APAC Partner Awards
Lead Distribution & Call Management

Servion Wins The Prestigious Cisco Webex Customer Experience Award

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Conduent Named a Leader in 2021 ISG Provider Lens™ Contact Center – Customer Experience Services Reports
Forecasting & Performance Management

Conduent Named a Leader in 2021 ISG Provider Lens™ Contact Center – Customer Experience Services Reports

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C3 Complete Announces Immediate Availability of Direct Routing for Microsoft Teams
Lead Distribution & Call Management

C3 Complete Announces Immediate Availability of Direct Routing for Microsoft Teams

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TouchPoint One Unleashes Supervisor Potential with AI-powered Sidekick Agent Coaching Solution Update
Gamification

TouchPoint One Agent Coaching, QA, and Gamification Software Update Boosts Contact Center Workforce Effectiveness to Lift CX and Business Performance

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Enterprises-Boost-Contact-Center-Outsourcing_-Technology-to-Address-Pandemic-Era-Trends
Pipeline & Analytics

Enterprises Boost Contact Center Outsourcing, Technology to Address Pandemic-Era Trends

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Pandemic-Fuels-Contact-Center-Growth-in-Brazil
Pipeline & Analytics

Pandemic Fuels Contact Center Growth in Brazil

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NuView-Trust-Company-Chooses-Edify-for-Cloud-Native-Contact-Center-and-Unified-Communications
Lead Distribution & Call Management

NuView Trust Company Chooses Edify for Cloud-Native Contact Center and Unified Communications

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Broadvoice Names Jason Smith as Vice President of Sales Engineering
Sales Engagement

Broadvoice Names Jason Smith as Vice President of Sales Engineering

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UJET Announces Strategic Partnership with Google Cloud to Accelerate and Scale AI-Powered Contact Center Innovation
Artificial Intelligence (AI)

UJET Announces Strategic Partnership with Google Cloud to Accelerate and Scale AI-Powered Contact Center Innovation

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