Contact Center as a Service

Patent streamlines contact center communications with enhanced visibility into user history Fuze, the leading cloud-based communications provider for the modern global…
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Genesys®, the global leader in cloud customer experience and contact center solutions, has been named a Leader for its Genesys Cloud™ platform in "The Forrester Wave™:…
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UJET Inc., a leading provider of cloud contact center solutions, today announced the debut of its channel partner program and agreement with PeakView, a pioneer in the Contact Center as…
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Lifesize, a global innovator of immersive enterprise communication solutions, and Serenova, a leading contact center-as-a-service (CCaaS) provider, announced they will operate under the…
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Approximately 90 percent of global organizations currently use an on-premise solution for their contact centers, leaving them ill-equipped to manage the rapid scaling and remote work…
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Talkdesk sets the bar as first to achieve security certification for Business Continuity Management Talkdesk, Inc., the cloud contact center for innovative enterprises, announced new…
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