Contact Center as a Service

LogMeIn, Inc., a leading provider of cloud-based SaaS solutions such as GoToConnect, GoToMeeting, LastPass and Rescue, today appointed software sales veteran, Bill Robinson, to its…
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Local Measure, a customer communications management platform, has announced today that it has been accepted into the Amazon Web Services (AWS) Independent Software Vendor (ISV)…
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Recognition further elevates Talkdesk from other cloud contact center competitors in customer service, innovation and ease of use Talkdesk®, Inc., the leading cloud…
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8 in 10 consumers strongly prefer to do business with companies that offer integrated self-service options according to NICE inContact annual benchmark NICE inContact,…
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Award-winning experienced executives take new positions to accelerate corporate strategy, customer success, partnerships and global alliances New appointments of Anthony (Tony)…
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CallTower was the first VoIP solution provider to offer an integrated Office 365 Native Microsoft Teams, eliminating the need to sift through unnecessary emails and enhancing…
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CXone customer experience platform acknowledged for growth excellence and strategy innovation NICE, today announced that NICE inContact has been given the Best…
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As contact centers are relying on digital, remote-first operations, today Verizon Business announced the addition of Genesys Cloud, as part of the company’s global customer experience…
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Content Guru, global innovator in cloud contact center solutions, has been positioned by Gartner in the Challenger quadrant of the 2020 Gartner Magic Quadrant for Contact Centre as a…
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The company's native, flexible product portfolio presents a full set of integration capabilities to empower clients to offer consistent customer experiences Based on its recent…
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