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Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds
Lead Distribution & Call Management

Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds

STS News Desk -
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eGain Reports 21% SaaS Revenue Growth for Fiscal 2022 Driven by Increased Demand for Knowledge Powered Digital Customer Engagement Solutions
Artificial Intelligence (AI)

eGain Knowledge Hub Now Available for Cisco Webex Contact Center

STS News Desk -
0
Observe.AI Raises $125M Series C to Usher in AI-Empowered Era for Contact Centers
Artificial Intelligence (AI)

Observe.AI Raises $125M Series C to Usher in AI-Empowered Era for Contact Centers

STS News Desk -
0
GNC Deepens Strong Vendor Roster with Selection of UJET Cloud Contact Center
Partner Management & Channel Enablement

UJET Adds PlanetOne to Rapidly Growing Channel Partner Program

STS News Desk -
0
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