consumer satisfaction

New report from Incisiv and FMI uncovers the importance, challenges, and impact of strategic fulfillment in the grocery industry. Recent research by Incisiv, conducted in collaboration…
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FarEye Previews Research Results from Retailers; Last-mile Priorities Focused on Reducing Cost to Deliver While Improving Consumer Experience The FarEye Eye on Last-mile Delivery…
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Rush in the adoption of ERP among small & medium retailers, the arrival of cloud-based ERP has created lucrative opportunities in the market during the period. With the increase…
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Medallia, Inc., the global leader in customer and employee experience, announced it has signed a definitive agreement to acquire Mindful, the leader in callback automation, from Alpine…
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Travelzoo®, a global Internet company that publishes exclusive offers and experiences for members, has received the highest possible ranking for consumer satisfaction for the third year…
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Retailers Leading in Customer Satisfaction Mastered Rising Expectations, Embraced Digital Self-Service, and Expanded Fulfillment Options Costco, Amazon and Apple rank…
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