cloud technologies

Avaya Experience Platform recognized for enabling organizations to deliver exceptional customer experiences across all channels Avaya, a global leader in solutions to enhance and…
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The Cloud Awards and SaaS Awards 2022 programs concluded with hundreds of innovators worldwide seeking recognition across the two platforms. The Cloud Awards, now in its eleventh…
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According to a new International Data Corporation (IDC) forecast, worldwide revenue for enterprise applications will grow from $279.6 billion in 2022 to $385.2 billion in 2026 with a…
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Customer engagement platform doubles down on commitment to channel and partners Nextiva, the future-of-work software company helping sales, service, and marketing teams achieve…
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Sabio has launched a new campaign - ‘Empowering People to Deliver Excellent CX’ - encouraging Advisor autonomy & empowerment across the contact centre industry Customer Service…
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Today Operata is generally available for Genesys Cloud and NICE CXone cloud contact centers. The world’s 1st multi-cloud CX observability platform. Operata launches our CX…
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Duo World Inc. announced the launch of its cloud-based contact center, DialDesk, a product designed to autoscale and handle omni-channel communication, including voice, chats, social…
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Cloud ERP Provider Wins Two Business Intelligence Group 2022 Stratus Awards Acumatica, the world's fastest-growing cloud ERP company, has been named a winner of two Business…
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Tredence Inc. announced it has been named 2022 Microsoft Analytics Partner of the Year Finalist. The company was honored among a global field of top Microsoft partners for…
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Epicor, a global leader of industry-specific enterprise software to promote business growth, today announced it has acquired Data Interchange, a UK-based provider of Electronic Data…
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