cloud contact center

UJET Inc., the ultra-modern cloud contact center platform for customer-centric enterprises, announced it is extending its partnership with Zendesk, Inc. by making its all-in-one contact…
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Talkdesk, the cloud contact center for innovative enterprises, announced it is a Leader in The Forrester Wave™: Contact-Center-as-a-Service (CCaaS) Providers, Q3 2020, published by…
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DVSAnalytics, a leading provider of workforce optimization software for contact centers, shines a spotlight on its enhanced cloud contact center offerings at Customer Contact Week.…
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Five9, a leading provider of the intelligent cloud contact center, announced that Omdia, a leading global technology research firm, has recognized the company as a leader in the Omdia…
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3CLogic, a leading provider of cloud contact center software, announced its latest partnership with AVANT Communications, a platform for IT decision-making and the nation’s premier…
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UJET, the ultra-modern cloud contact center for customer-focused enterprises,  announced a partnership with Kustomer, to offer businesses UJET’s cloud-native, multimodal omnichannel…
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NICE inContact, a NICE business (Nasdaq: NICE), today announced Omdia, a leading global technology research firm, has recognized the company as the market leader in the Omdia Decision…
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TTEC Holdings, a leading global Customer Experience as a Service (CXaaS) partner for many of the world's most iconic and disruptive brands, announced that it agreed to acquire…
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UJET Inc., the ultra-modern cloud contact center for customer-focused enterprises, announced its integration with Acqueon, a provider of cross-proactive conversational engagement…
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Talkdesk, the cloud contact center for innovative enterprises, announced $143 million in Series C funding from a combination of new and existing investors. The amount raised, and the…
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