B2B Customer Experience

Lean into customer retention and expansion activities, knowing that this is where a lot of your growth is going to come from as you face significant and lasting headwinds on the…
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Bloomreach, the leader in commerce experience™, together with Mindcurv, will host a virtual event on Wednesday, June 17 at 3 pm CEST on “The State of Commerce Experience: B2C in…
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Despite the Covid-19 pandemic effects that have resulted in world lockdowns and global travel restrictions, and despite the fact that most marketing, sales and hiring goals and budgets…
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Intelligent Virtual Agent (IVA) platform provider Inference Solutions is recognized as the global market share leader, based on number of customers, in the 2020-2021 Intelligent Virtual…
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ABM delivers superior results, for anyone in tech marketing and sales: this is now old news. According to a SiriusDecisions 2019 State of Account-Based Marketing Study, 99% of the…
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Vendasta partners can now offer small and medium businesses ActiveCampaign’s connected marketing automation, email marketing, CRM, and support capabilities. Vendasta today welcomes…
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As the COVID-19 crisis evolves daily, small businesses around the world face a critical and uncertain time. With so much uncertainty, should you continue to communicate with your…
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The major milestones follow closely after the announcement of a $100 million Series B funding round to further accelerate the Customer Experience Automation (CXA) category …
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Sitel Group and Rulai are recognized for their work scaling Michelin's Consumer Care chat function using an advanced artificial intelligence (AI) solution Sitel Group, a leading…
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Amazon is not only one of the fastest growing American companies in the history of business, it is famously known to have set the standards for the global e-commerce industry. What Got…
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