Amazon Connect

VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada. TTEC Holdings, Inc., a leading global customer…
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Combines Blue Prism's Service Assist with Amazon Connect and Amazon ElastiCache, expanding Blue Prism's relationship with AWS Blue Prism®, today announced the availability of Blue…
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Upstream Works for Amazon Powers Personalized Omnichannel CX and Streamlined Operations Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, debuts…
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Cyara, provider of the award-winning Automated CX Assurance Platform, today announced the company has been accepted to the Amazon Web Services (AWS) Public Sector Partner Program, as…
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SugarCRM Inc. today deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS Partner Network (APN). Sugar…
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Amazon Connect Wisdom provides contact center agents with the information they need to solve issues in real-time Amazon Connect Customer Profiles gives agents a unified…
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Zendesk Selects Amazon Connect as a Preferred Contact Center Voice Solution for Global Deployment with Zendesk Talk Partner Edition Zendesk, Inc. announced a strategic, go-to-market…
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New Partnership Powers Connected Customer Conversations Across Phone and Messaging Helpshift, the platform revolutionizing customer service technology, announced its integration with…
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