SalesTech Star

Cyara Deepens Relationship With AWS to Enable Seamless Customer Migrations and Scalability with Amazon Connect

Cyara, provider of the award-winning Automated CX Assurance Platform, today announced the company has been accepted to the Amazon Web Services (AWS) Public Sector Partner Program, as well as the AWS ISV Accelerate Program, a co-sell program for AWS Partners who provide software solutions that run on or integrate with AWS. Cyara simplifies the process for customers migrating on-premise contact centers to the Amazon Connect cloud contact center while increasing the speed of the migration and improving quality through automated testing coverage. Cyara is a member of the AWS Partner Network (APN) as an AWS Technology Partner.

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“Cyara is proud to be a member of the AWS Partner Network,” said James Isaacs, President of Cyara. “We’re thrilled to be recognized as a leader in automated testing and validation, and to see the results of our relationship with AWS through the success of our customers’ migrations to Amazon Connect. We look forward to continuing to grow and expand alongside the Amazon Connect program.”

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Customers of Cyara’s Automated CX Assurance Platform see:

1. Reduced time to test by 80% by automating manual processes

2. Shortened development cycles by 40%-70% by accelerating testing

3. Improved quality by increasing automated test coverage by up to 800%

4. Gain confidence that their new contact center platform is functioning as designed.

Cyara’s acceptance into the AWS ISV Accelerate program enables the company to gain access to active AWS customers through collaboration with the AWS Sales organization. Close collaboration with the AWS Sales team enables Cyara to provide better outcomes to AWS customers, as AWS ISV Accelerate Partners and the AWS team work together to vet and identify the best solutions available to customers.

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