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Tag: Agent Experience

Talkdesk Simplifies Agent Experience by Embedding Conversational and Artificial Intelligence Into Customer Relationship Management and Helpdesk Applications
Artificial Intelligence (AI)

Talkdesk Simplifies Agent Experience by Embedding Conversational and Artificial Intelligence Into Customer Relationship Management and Helpdesk Applications

STS News Desk -
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Sharpen Revolutionizes Contact Center Operations with Usable AI™ Platform
Artificial Intelligence (AI)

Startek® launches Generative AI Platform to empower agents and enhance customer experience

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SalesTechStar’s Sales Technology Highlights of The Week: Featuring Cresta, Clari, Khoros and more!
Artificial Intelligence (AI)

SalesTechStar’s Sales Technology Highlights of The Week: Featuring Cresta, Clari, Khoros and more!

STS Staff Writer -
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SalesTechStar’s Sales Technology Highlights of The Week: Featuring ON24, Cart.com, Checkout.com and more!
Artificial Intelligence (AI)

SalesTechStar’s Sales Technology Highlights of The Week: Featuring ON24, Cart.com, Checkout.com and more!

STS Staff Writer -
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InterVision-Launches-ConnectIV-CX™-to-Revolutionize-Customer-and-Agent-Experience
Sales & Marketing

InterVision Launches ConnectIV CX to Revolutionize Customer and Agent Experience

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XSELL Technologies Receives ISO 27001 Certification for Security Management
Artificial Intelligence (AI)

XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

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Top Customer Contact Executives to Join 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange this April in Florida
Artificial Intelligence (AI)

Top Customer Contact Executives to Join 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange this April in Florida

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KnowledgeIQ_-a-Solution-by-Knosys_-Announces-Its-Integration-With-Salesforce-for-Improved-Customer-and-Agent-Experience
Pipeline & Analytics

KnowledgeIQ, a Solution by Knosys, Announces Its Integration With Salesforce for Improved Customer and Agent Experience

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How Workforce Optimization Puts Supervisors in the Driver's Seat to Achieve Omnichannel Excellence
Product Management

How Workforce Optimization Puts Supervisors in the Driver’s Seat to Achieve Omnichannel Excellence

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Seegrid Named #4 Most Innovative Robotics Company in the World by Fast Company
Lead Distribution & Call Management

Sharpen Performance Tiles Wins 2021 Silver Stevie

STS News Desk -
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