ACSI

Customer Satisfaction Plummets Again. What This Means for the US Economy

STS News Desk Nov 14, 2019 0

Overall US customer satisfaction declines for a fourth consecutive quarter, falling 0.9% to a score of 75.7 (on a scale of 0 to 100) on the American Customer Satisfaction Index (ACSI).…
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Buyer Insights

Customer Satisfaction Slips Again, Further Threatening Economic Growth

STS News Desk Aug 14, 2019 0

Overall US customer satisfaction retreats for a third consecutive quarter, falling 0.1% to a score of 76.4 (on a scale of 0 to 100) on the American Customer Satisfaction Index (ACSI).…
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