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New Survey: Online Shoppers Overwhelmed by Inaccurate and Sponsored Results–And No, AI Can’t Fix It Yet
Artificial Intelligence (AI)

New Survey: Online Shoppers Overwhelmed by Inaccurate and Sponsored Results–And No, AI Can’t Fix It Yet

STS News Desk -
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Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes
Artificial Intelligence (AI)

Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes

STS News Desk -
0
Macorva Launches AI-powered Call Scorecard System to Improve Customer Service Quality and Agent Performance
Artificial Intelligence (AI)

AI Backed Call Analytics Systems – How they are changing Sales and After-sales

STS Staff Writer -
0
Generative AI – How it’s Changing the Game for Marketers and Sales Teams
Artificial Intelligence (AI)

Generative AI – How it’s Changing the Game for Marketers and Sales Teams

STS Staff Writer -
0
Cognigy Unveils Advanced AI Agents for Sales and Marketing at Customer Contact Week Las Vegas
Artificial Intelligence (AI)

Cognigy Unveils Advanced AI Agents for Sales and Marketing at Customer Contact Week Las Vegas

STS News Desk -
0
11x Secures $24 Million Series A Funding Led by Benchmark to Create the Future of Digital Work
Price Optimization & Revenue Management

OneStock Announces $72 Million Investment to Help Brands Unlock Their Full Omnichannel Potential

STS News Desk -
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Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams
Artificial Intelligence (AI)

Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams

STS News Desk -
0
Vonage Expands Salesforce Service Cloud Voice Offering with Einstein Integration
Artificial Intelligence (AI)

Vonage Expands Salesforce Service Cloud Voice Offering with Einstein Integration

STS News Desk -
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Avaya and RingCentral Expand Strategic Partnership with AI-Powered Communications and Collaboration Experiences
Artificial Intelligence (AI)

Avaya and RingCentral Expand Strategic Partnership with AI-Powered Communications and Collaboration Experiences

STS News Desk -
0
Loop Brings its Best-In-Class Returns Management Software to Salesforce Commerce Cloud
Sales & Marketing

Loop Brings its Best-In-Class Returns Management Software to Salesforce Commerce Cloud

STS News Desk -
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