customer experience

Appointment Elevates the Voice of the Customer to Maximize Value, Drive Innovation and Support Customer Growth at Every Phase of Their Journey Recurly, a…
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UJET, a leading provider of AI-powered cloud contact center solutions, announced an exclusive partnership model with its Technology Services Distributors (TSDs) - Intelisys, Avant, and…
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Name Change Reflects Continued Focus on Simplifying Operational Healthcare Processes TharWorx, a leader in healthcare technology specializing in revenue cycle management through…
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Combined capabilities provide market-leading supply chain automation and point-of-sale technologies across North America Barcoding, Inc., a provider of supply chain…
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Grab the latest best practices when it comes to optimizing your salestech while skimming through the latest salestech innovations by Salesloft, NICE,  MeetRecord and more from this…
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John Schoenstein, CRO at Customer.io shares top fundamentals that can enable better sales and process efficiencies among B2B sales teams in this short catch-up with SalesTechstar: Hi…
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Capterra’s 2024 Elusive Online Consumer Survey reveals significant challenges for shoppers finding the right products online–84% encountered difficulties when using online search…
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Talkdesk global data shows deploying generative artificial intelligence correlates with improved core contact center competencies such as faster response times  The Talkdesk…
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AI-backed call analytics systems revolutionize communication strategies. These systems tap into artificial intelligence to extract valuable insights from phone call data. Key features…
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Generative AI is a subset of artificial intelligence capable of producing original content, such as images, text, music, and videos, by learning patterns and correlations from massive…
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