customer experience

Name Change Reflects Continued Focus on Simplifying Operational Healthcare Processes TharWorx, a leader in healthcare technology specializing in revenue cycle management through…
Read More...

Combined capabilities provide market-leading supply chain automation and point-of-sale technologies across North America Barcoding, Inc., a provider of supply chain…
Read More...

Grab the latest best practices when it comes to optimizing your salestech while skimming through the latest salestech innovations by Salesloft, NICE,  MeetRecord and more from this…
Read More...

John Schoenstein, CRO at Customer.io shares top fundamentals that can enable better sales and process efficiencies among B2B sales teams in this short catch-up with SalesTechstar: Hi…
Read More...

Capterra’s 2024 Elusive Online Consumer Survey reveals significant challenges for shoppers finding the right products online–84% encountered difficulties when using online search…
Read More...

Talkdesk global data shows deploying generative artificial intelligence correlates with improved core contact center competencies such as faster response times  The Talkdesk…
Read More...

AI-backed call analytics systems revolutionize communication strategies. These systems tap into artificial intelligence to extract valuable insights from phone call data. Key features…
Read More...

Generative AI is a subset of artificial intelligence capable of producing original content, such as images, text, music, and videos, by learning patterns and correlations from massive…
Read More...

AI Agents Support the Entire Customer Journey, with Hyper-Personalized Service That Turns Interactions into Transactions Cognigy, a global leader in AI-powered…
Read More...

Summit Partners leads investment to accelerate company’s international expansion and support continued product leadership in the OMS category OneStock SAS,…
Read More...